Privacy Policy

LicenseIQ ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete our forms, or use our insurance prelicensing education platform (the "Service").

This policy applies to all users, including prospective students, enrolled candidates, and recipients of our SMS or email communications.

Information you provide directly: first and last name, email address, mobile phone number, state, and any course selections or notes you submit through our forms.

Automatically collected information: pages visited, referring URLs, browser type, device type, approximate location, and usage data collected via cookies and similar technologies.

SMS messaging data: the content of text messages you exchange with us, your mobile number, and delivery status, retained as required for compliance and support.

To deliver course materials, exam preparation content, and related educational services you request.

To send transactional and marketing SMS and email communications where you have provided consent, including study reminders, support replies, and program updates.

To process payments, manage enrollments, provide customer support, and improve our Service.

To comply with legal obligations and protect against fraud or abuse.

With your express opt-in consent, LicenseIQ sends text messages using Application-to-Person (A2P) 10DLC messaging. Consent is captured at the point of form submission via a clear, unchecked consent box and is not a condition of purchase.

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message, or request help by replying HELP. You may also opt out by contacting us through our website.

We retain SMS consent records, message content, and opt-out requests to comply with carrier and regulatory requirements.

We do not sell, rent, or share your mobile phone number or personal information with third parties or affiliates for marketing or promotional purposes.

We may share limited information with service providers who help us operate the Service (such as payment processors, messaging platforms, and analytics providers) under contracts that require confidentiality and lawful use. These providers act on our behalf and may not use your data for their own purposes.

We may disclose information when required by law, court order, or to protect our rights, safety, or property.

We retain your information for as long as your account is active or as needed to provide the Service. SMS consent and messaging records are retained per applicable regulatory and carrier requirements. When no longer needed, data is deleted or anonymized.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact us through our website.

You may withdraw SMS consent at any time by replying STOP. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

Our Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us information, contact us for deletion.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

Questions about this Privacy Policy can be directed to LicenseIQ support through the contact form on our landing page. For SMS-related inquiries, reply HELP to any message.